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CUSTOMER SERVICE

CONTACT US

Have questions ?

 

They might be answered in our FAQ.
We tried to cover just about everything you need to know.

 

You can also email us at: info@graphyxstudio.com

or fill in our contact form:

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FAQ

FAQ

01

What does GraphyxStudio's training sets cover?

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Our training sets encompass comprehensive tutorial content in digital marketing and SEO. Each set consists of meticulously crafted e-books and PDFs, adhering to industry standards.

03

How do I use the social media design templates?

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The purchased social media design templates come with user guides. You can download and use them immediately by adding your own content or customizing them according to your needs.

05

What is your refund policy?

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Customer satisfaction is our priority. If you're not satisfied with your purchase, you can request a refund within 14 days. For more information on our refund policy, please visit our Refund Policy page.

07

Are your training sets regularly updated?

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No, the content of our training sets is not updated. Each training set is sold separately with distinct topics and content.

09

In which areas do you offer consultancy services?

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Our consultancy services cover digital marketing, SEO, and graphic design. Contact us for specific consultancy requests.

02

How can I purchase the training sets?

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After selecting the desired training set, you can securely make a purchase through our website using various payment methods. Upon completion of the payment, your training set will be automatically sent to your email address.

04

I've lost access to my training set. How can I retrieve it?

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Information regarding your training set is automatically sent to the email address provided during the purchase process. Check your email to regain access to your set.​

06

What payment methods do you accept?

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You can make payments using credit cards, PayPal, and other secure payment options. All payment methods are safe to use on our website.

08

In what format are the social media design templates provided?

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Templates are typically provided in editable and publishable formats (e.g., PSD or AI). The features of each template are specified on the respective product pages.

10

I have another question regarding my purchased product. Whom can I contact?

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If you have any questions or need assistance, please contact us using the information on our "Contact" page. We are more than happy to assist you.

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